Your appointment time has been reserved specifically for you. We understand that sometimes circumstances arise that prevent patients from keeping appointments. If you find it impossible to keep an appointment, please give us a call 24 hours in advance to change your appointment. With this prior notice, we can reschedule your appointment and let another patient have the appointment time originally reserved for you. If you happen to miss your second appointment without notifying us 24 hours in advance, you are subject to a $75 missed appointment fee.
77 Warren Street
Brighton, MA 02135
Dear valued patients and families of Brighton Family Dental:
We at Brighton Family Dental Group hope that this message finds you well. During this unprecedented time of COVID-19 (Coronavirus), we want you to know that your dental needs are always our top priority. Based on the current guidelines, our tentative re-opening date is June 8th, 2020. If you have a scheduled appointment between now and June 8th, please note that it will be postponed and team members will reach out to you as soon as we are able to start rescheduling appointments.
During our closure, we are working diligently to create new infection control and scheduling policies, upgrading our personal protective equipment (PPE) supply, adding air purifiers to the office and clinic, installing plexiglass barriers to the front desk, and much more to prepare us for our new normal operations. In the near future, you will be notified of our new procedures for your appointments such as taking a pre-screening survey a day prior to your appointment, coming alone for appointments, wearing a mask upon arrival, waiting in your car until you are called in, and having your temperature taken. As we prepare for more stringent protocols to protect our patients as well as our staff, we will strive to do our very best to maintain the personal touch and relationships that you are all accustomed to. We hope that you can still sense our warm smiles and care behind all of our PPE.
We are continually monitoring the situation as we are being guided by suggestions from the Public Health Department officials as well as the Massachusetts Dental Society. As soon as new information is put forth indicating a possible time for us to reopen, we will proactively begin the process of rescheduling you. We appreciate your patience as our team is doing its very best to respond to messages and emails in a timely manner while our physical presence in the office is limited. Although our office is currently closed for all nonemergency treatment, we will do our best to take care of emergency patients in a timely manner so please do not hesitate to contact us. Our preferred method of communication is by leaving a voicemail at 617-562-5210. You can also text (617-315-6286) or email ([email protected]). Thank you. Be safe and well.
Sincerely,
Dr. Villani and staff
Request
Success
Free Invisalign & Implant Consult