77 Warren Street
Brighton, MA 02135
June 8, 2020
Dear Patients,
Over the past 10 weeks, you have been receiving numerous correspondence from our office providing updates during this pandemic. These letters have been point-of-fact in describing how we as a dental office have been affected by the shutdown and in turn, how this has affected you and your dental care. Today’s letter to you is going to be a little more personal as we finalize plans to reopen on Tuesday, June 9th.
First and foremost, we are hoping that all of you have remained healthy during this crisis and we are looking forward to seeing you once again. As you begin to come back for treatment, several changes have been implemented that will improve our ability to render your care in an extremely safe manner. Some of these will be readily noticeable and some of them are more inconspicuous in their design. Some changes are physical in nature while some are more about changes in protocol.
As far as the office is concerned, we have redesigned the seating area in our waiting room to accommodate a maximum of three patients while allowing for social distancing. This means that we will be limited as to the numbers of patients we can see at any given moment. Currently our waiting room, the lobby on the first floor and the seating area in the cafeteria are all closed. Plexiglass windows have been placed in our administrative area to provide an additional layer of protection. A high-tech device has been installed in our ductwork that has the capacity to completely purify the air in the entire office on a continuous basis. You will also notice individual ground level air purifiers in each treatment area for additional air purification. The rear of our treatment rooms will now be enclosed with medical grade curtains to limit air dispersion. After your departure from the treatment room, the entire area will be disinfected with standard chemical disinfection and new UV light disinfection as well. You will notice that each of us will be wearing additional personal protective equipment (PPE) for added safety for all concerned. All clinical staff will be wearing required PPE including gowns, head covers, gloves, N95 or NK95 masks and face shields. In addition, all of our staff will be screened on a daily basis.
As far as changes in protocol, for the time-being, our office staff will be interacting with you more remotely as we attempt to care for your administrative needs over the phone and by computer. Team members will be reaching out in the next few weeks to schedule your next appointment. Due to the anticipated high call volumes and correspondence, we request your continued patience as hold and call back times will be considerably longer than usual. Our team will be doing its very best to get back to speed after being closed for nearly 3 months.
Our appointment confirmation and arrival protocols have also been updated for your protection. One day prior to your appointment, you will be called by our office and asked specific questions as part of our Covid-19 pre-screening process. On the day of your appointment, we ask that you to take your own temperature prior to leaving your house. If you have a fever of 100 degrees or greater, an ongoing cough or if you are just not feeling well, we will recommend that you do not come in and call us as soon as possible to reschedule your appointment for a later date. We ask that you err on the side of caution and be as transparent as possible during the pre-screening process. We also request that you come into the office by yourself if at all feasible. Additionally, please arrive 10 minutes early as we have to adhere to a strict schedule in order to allow sufficient time for disinfection between patients. To increase efficiency and limit your time in our office, please feel free to email us with any questions that you may have before your appointment.
Once you have arrived at our building, please remain in your car and call (617-562-5210) or text us (617-315-6286) to let us know you are here. We will inform you when you can come up to our office. The Brighton Marine Health Center will not allow you to enter without a mask so please wear one upon entering the building and our office. Our waiting room is temporarily closed so you will enter through the clinic door located in the main foyer outside the elevator. You will be greeted by a staff member who will be taking your temperature and providing you with hand sanitizer to sanitize your hands. You will be asked to fill out a very brief health questionnaire and consent form. Next, you will be escorted to your treatment room that has been specifically prepared for you. Before your dental treatment begins, you will swish with a very effective and safe mouth rinse for 30 seconds. You will also be provided with disposable protective eyewear. Upon dismissal from your appointment, we will attempt to take care of your administrative needs remotely including helping you with appointment scheduling, insurance concerns and payments.
On a more personal note, I express to you my heartfelt gratitude for your patronage throughout the years. Our very existence has been made possible only because you have made an important decision to allow us to take care of your dental and overall health needs. Brighton Family Dental Group has been providing high quality, compassionate dental care since its inception dating back to 1994. Some of you have been with us from the very beginning while others have joined us more recently and to all of you, we thank you from the bottom of our hearts for entrusting us with your health. Although many of the new changes taking place may appear to be somewhat impersonal in nature, we hope that most will be temporary as we strive to return as close to the old-normal as possible. In the meantime, all of us behind these masks are here to help you as best as we possibly can. With a combined 175 years of experience, you can feel confident that we will do our very best to continue to be here for you when you need us the most. Please do not hesitate to contact us at 617-562-5210. You can also text (617-315-6286) or email ([email protected]). Thank you again and we look forward to seeing you in the near future.
Sincerely,
Dr. Villani and Staff
Gum disease impacts millions of people in the United States, and the advanced stages could mean the onset of periodontitis and with it, adult tooth loss. But could Brighton, MA, residents take steps to avoid this disease? Is gum disease preventable? In today’s blog, we’re going to look at the causes of the disease, and what you can do to safeguard your smile.
Not everything that tooth loss does to your smile is immediately noticeable. You can see the gap in your smile (how well depends on its location), but you can’t see the empty space within your jawbone, or how that empty space affects the rest of your smile’s health and integrity. At our Brighton, MA, dental office, our goal in restoring your smile is to help you address all of the effects of tooth loss, including those that aren’t immediately obvious. For many patients, that means replacing lost teeth with one or more dental implant posts that can support their custom restoration. (more…)
Our last blog was a reminder to undergo a routine checkup and cleaning, using your dental insurance benefits before they expire in December. We would like to take this opportunity to continue this discussion, reminding our adult patients why seeing their Brighton, MA, dentists for an oral cancer screening at least once a year is so vital for their oral health. Find out why you should schedule your’s now, before the year ends!
Did you know that once December ends, so do your 2019 dental insurance benefits? Instead of letting them expire without being used, why not schedule an appointment for you and your family with your Brighton, MA, dentists? In today’s blog, we’ll discuss treatment options to help transform your smile before the New Year begins!
Do you have an ache in one or more of your teeth that just won’t go away? If so, this could be a problem that requires the attention of your Brighton, MA, dentists. In today’s blog we’re looking at the connection between tooth decay and toothaches, and discussing what people can do to protect their smiles. We’re also going to look at treating a cavity in one visit with a lifelike composite filling.
For dental professionals, this is the spookiest time of the year. Halloween, Thanksgiving, and Christmas may seem like very unrelated holidays, but these are the trifecta of sugary sweet- based celebrations, encouraging celebrants to embrace their sweet tooth and subsequently, leading to an increased risk of cavities. In today’s blog, your Brighton, MA, dentists will discuss ways to protect your smile from the onset of cavities!
When we see a Brighton, MA, residents for gum disease, we want to help protect their smiles from serious complications, many of which could lead to missing teeth. While there is no cure for gum disease, we have treatments to help control and successfully manage the disease. In today’s blog, let’s look at three options for treating gum disease.
When gum disease forms, there is no cure. Instead, routine care is crucial for managing the disease to prevent tooth loss and complications for your overall health. But what can our Brighton, MA, residents do to avoid gum disease completely? In today’s blog, we’re going to cover the routine care needed to safeguard your gums and overall oral health!
Do you often experience tooth sensitivity or aches in one or more of your teeth? A number of factors could cause pain in your tooth, but if the pain is persistent, then you may need to see your Brighton, MA, dentists for treatment. Find out when a toothache should concern you, and how we often stop discomfort in as little as one visit.
A dental implant offers a long-lasting and durable solution to tooth loss. However, that doesn’t mean we just use to them address a single missing tooth at a time. In fact, your Brighton, MA, dentists can employ implant dentistry to address minor and severe tooth loss, even if you’ve lost all of your natural teeth. In today’s blog, we’re gong to look at how we improve smiles with dental implants.
Request
Success
Free Invisalign & Implant Consult